How can we help you?
Answers to the most common questions about our pharmacies and services.
What health plans do you accept?
We accept most Puerto Rico health plans, including Plan Vital, Medicare Advantage, Medicare Part D, and commercial plans. If you have questions about your specific plan, call your nearest pharmacy and we'll gladly verify it.
How do I transfer my prescriptions from another pharmacy?
It's easy: visit or call your nearest Savia Health pharmacy with your medication bottles or the name and phone number of your previous pharmacy. We take care of the entire transfer process.
Do I need an appointment to get vaccinated?
No. At most participating locations you can walk in and get vaccinated the same day. Just bring your health plan card and a photo ID. Most vaccines are covered at 100%.
How does home delivery work?
Call your participating pharmacy or request delivery when filling your prescription. We confirm your address and coordinate delivery to your door, with secure packaging and temperature handling when applicable.
Can I sign up for automatic refills?
Yes. Enroll in the automatic refill program at your pharmacy and we'll prepare your maintenance medications before you run out, with a notification when they're ready.
What if my medication isn't available?
Our team will locate it at another network pharmacy or coordinate an equivalent alternative with your doctor. Our priority is that your treatment is never interrupted.
Ready to care for your health with us?
Visit your nearest Savia Health pharmacy or reach out to us today.